References for KLA LIRT Keynote

Affleck, M. (1996). Burnout among bibliographic instruction librarians. Library & Information Science Research, 18(2), 165-183.

“Association of College and Research Libraries Standards for Proficiencies for Instruction Librarians and Coordinators”, American Library Association, July 26, 2007. http://www.ala.org/acrl/standards/profstandards

Becker, K. (1993). The characteristics of bibliographic instruction in relation to the causes and symptoms of burnout. RQ, 32(3), 346-358.

Detmering, R., Johnson, A. M., Sproles, C., McClellan, S., & Linares, R. H. (2015). Library instruction and information literacy 2014. Reference Services Review, 43(4), 533-642.

Elmborg, J. K. (2011). Libraries as the spaces between us: Recognizing and valuing the third space. Reference & User Services Quarterly, 50(4), 338-350.

Goldberg, N. (1986). Writing down the bones: Freeing the writer within. Boston: Shambhala.

“Guidelines for Behavioral Performance of Reference and Information Service Providers”, American Library Association, September 29, 2008. http://www.ala.org/rusa/resources/guidelines/guidelinesbehavioral

Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. Berkeley: University of California Press.

hooks, b. (1994). Teaching to transgress: Education as the practice of freedom. New York: Routledge.

Kimberlé Crenshaw Discusses “Intersectional Feminism.” Retrieved July 13, 2016, from https://www.youtube.com/watch?v=ROwquxC_Gxc 

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2(2), 99.

Maslach, C. (1978). The client role in staff burn-out. Journal of Social Issues, 34(4), 111-124.

Sheesley, D. F. (2001). Burnout and the academic teaching librarian: An examination of the problem and suggested solutions. Journal of Academic Librarianship, 27(6), 447.

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